Frequently Asked Questions

How do I get started?

Create your login, complete verification typically inside 10 minutes, deposit, then begin trading.

What are the fees?

Starting at 0.10% with volume discounts. Visit the fees page to see the complete rate table.

How is my money safe?

You get 95%+ cold storage custody, monthly Proof-of-Reserves verification, a $300M+ insurance buffer, and two-factor authentication on each account without exception.

What is the withdrawal processing time?

Most go through in about 15 minutes. Withdrawals to a new address wait 24 hours the first time, for safety.

Which countries are supported?

180+ countries. Available products shift from one regulated market to another.

Is there a demo account?

Yes, a demo mode comes free of charge, with virtual funds and live streaming market prices.

Do you offer API access?

REST, WebSocket and FIX endpoints open up on the Advanced and Institutional tiers.

Can I trade on mobile?

Both iOS and Android get complete apps that use biometric security.